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frequently asked questions
How to apply for non-standard customization?
1Click [Non-standard Customization] on the mall homepage to enter the page and submit customization requirements with one click.
Individual users please join the enterprise first, ordinary enterprise users can be certified and can receive free samples.


Select the category you want to customize, click [Customize Now](Individual users should join the enterprise first)

2Please fill in the information and quantity that needs to be quoted, and if you want to customize, you need to provide drawings, pictures and other materials, please upload, the file size should not exceed10Mto submit.

3After the request for customized quotation is submitted48hourThe quotation result will be given, please pay attention to check the progress.
4、 View the progress: You can see the progress in [My Orders]-[Price List Management]--[My Quote].
5After receiving price feedback, you can click to transfer order to order.
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