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frequently asked questions
How long can I ship after placing an order? Is it possible to ship in batches? What kind of express delivery is supported?
1. How long can I ship after placing an order?
The delivery time needs to be determined according to the product delivery date, you can go to [My Orders] to view the estimated delivery date of the corresponding item on the order details page.
You can also contact customer service to inquire about the delivery date.
2. Can it be shipped in batches?
On the order confirmation page, under the note, whether the goods will be shipped together or in batches.If the delivery date of the product you ordered is inconsistent and needs to be shipped in batches, you can make a note in the notes when submitting the order.
You can also contact the exclusive customer service to apply for batch delivery.
3. What express delivery is supported?
Zhidao Cloud Mall sends XX express delivery by default;
Logistics is sent to XX logistics.
If you have any questions, you can consult the dedicated customer service.
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